Need help understanding what delivery method is right for you? We’ve answered your questions, from prescription shipping to Fast Delivery – learn more about our delivery services.
If your online order is regular or express post (discreet ) — once dispatched, we’ll send you an email letting you know your parcel is on the way!
You will receive an email with the tracking link. Please allow up to 24 hours for your tracking number to start showing updates. For more information delivery options and shipping timeframes, please refer to the information below
Fast Delivery is our on-demand delivery service, allowing you to get the products you love delivered from a store directly to your door within 24 hours* or next day depending on time of purchase.
At checkout, if Fast Delivery is available for your order (based on your order and location) – you will be able to select the option as your delivery method at checkout. Staff at a nearby store will pick and pack your order ready to be collected by our on-demand delivery partner and will be delivered to the nominated address.
Please note, if you are not home at the time of delivery – your order may be left unattended or returned to the store your order was dispatched from, depending on the proximity of the delivery address to the store. If your order contains a scheduled medicine, it will be returned to the store for collection.