This privacy policy (“Policy”) describes how EuroPharmacy (“Online Relief Pharmacy,” “we,” “us,” or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User,” “you,” or “your”) may provide on the EuroPharmacy website and any of its products or services (collectively, “Website” or “Services”). It also describes the choices you have regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies we do not own or control, or to people we do not employ or manage.
Collection of personal information
We receive and store any information you knowingly provide to us when you create an account, post content, make a purchase, or fill out online forms on the Website. If required, this information may include your email address, name, phone number, address, or other personal information. You can choose not to provide us with certain information, but then you may not be able to take advantage of some features of the Website. Users who are unsure what information is required are encouraged to contact us.
Collection of non-personal information
When you visit the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before coming to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics.
Management of personal information
You may access, add, update, and delete certain personal information about you. The information you can review, update, and delete may change as the Website or Services change. However, when you update information, we may retain a copy of the unrevised information in our records. Some information may remain in our private records after you delete that information from your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating your personal information after you update or delete it, but not in a way that would personally identify you. Once the retention period expires, personal information will be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
Use and processing of information collected
Any information we collect from you may be used to personalize your experience; improve our website; improve customer service and respond to customer inquiries and emails; process transactions; send newsletters; send notification emails such as password reminders, updates, etc.; and manage and operate our website and services. Non-personal information collected is only used to identify potential cases of abuse and to compile statistical information regarding website usage. This statistical information is not otherwise aggregated in a manner that would allow the identification of any particular user of the system.
We may process personal information about you if one of the following applies: (i) You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This does not apply, however, where the processing of personal information is subject to European data protection law; (ii) The provision of information is necessary for the performance of a contract with you and/or any pre-contractual obligations thereof; (iii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Transfer and storage of information
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can learn more by checking the relevant sections of this document or by inquiring with us using the information provided in the contact section.
User rights
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw your consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to know whether information is being processed by us, to obtain disclosure regarding certain aspects of the processing and to obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and to ask for it to be updated or corrected; (v) you have the right, in certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, in certain circumstances, to obtain the erasure of your personal information from us; (vii) you have the right to receive your information in a structured, commonly used and machine-readable format and, if technically feasible, to transmit it to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract to which you are party or on pre-contractual obligations thereof.
The right to object to processing
Where personal information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your personal information be processed for direct marketing purposes, you can object to such processing at any time without providing any justification. To learn whether we are processing personal information for direct marketing purposes, you can refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights may be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as soon as possible and always within one month.
Billing and Payments
We use third-party payment processors to help us securely process your payment information. These third-party processors’ use of your personal information is governed by their respective privacy policies, which may or may not contain privacy protections as protective as this Privacy Policy. We suggest you review their respective privacy policies.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If you are under 13, please do not submit any personal information through our Website or Service. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Website or Service without their permission. If you have reason to believe that a child under 13 has provided us with personal information through our Website or Service, please contact us. You must also be at least 16 years old to consent to the processing of your personal data in your country (in some countries, we may allow your parent or guardian to do this on your behalf).
Bulletins
We offer electronic newsletters to which you can voluntarily subscribe at any time. You may opt out of receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
Cookies
The Website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to take full advantage of the Website and Services’ features. To learn more about cookies and how to manage them, visit internetcookies.org
In addition to using cookies and related technologies as described above, we may also allow certain third-party companies to help us tailor advertising that we believe may be of interest to users and to collect and use other data about users’ activities on the Website. These companies may serve advertisements that may also place cookies and track user behavior.
Do Not Track Signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. Our website does not track its visitors over time and across third-party websites. However, some third-party sites may keep track of your browsing activities when serving you content, which allows them to tailor what they present to you.
Affiliates
We may disclose information about you to our affiliates for the purpose of being able to offer you related or additional products and services. Any information about you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.
Links to other websites
Our website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of these other websites or third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that may collect personal information.
Information security
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and confidentiality of all information and data exchanged between you and our website cannot be guaranteed; and (iii) such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
Data breach
In the event we learn that the security of the Website has been compromised or users’ personal information has been disclosed to unrelated third parties as a result of external activities, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do so, we will post a notice on the Website.
Legal Disclosure
We will disclose any information we collect, use or receive if required or permitted to do so by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Changes and Amendments
We reserve the right to modify this Website or Services Policy at any time, effective upon posting an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes constitutes your consent to those changes.
Acceptance of this policy
You acknowledge that you have read this policy and agree to all its terms and conditions. By using the Website or its services, you agree to be bound by this policy. If you do not agree to abide by the terms of this policy, you are not authorized to use or access the Website and its services.
Contact us
If you have any questions regarding this policy, please contact us.